Frequently Asked Questions
Everything you need to know about our handcrafted accessories.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the country. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please note that personalized or custom-made products are non-refundable unless they arrive damaged.
Are the materials used in your products sustainably sourced?
Yes, Hubert Bookbinding is committed to ethical fashion. We use premium, eco-friendly materials and vegetable-tanned leathers sourced from certified suppliers.
Can I track my shipment?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your delivery's progress in real-time.
Do you offer international shipping?
We ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.